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Returns & Refunds
  • Your satisfaction is important to us. We have a 'no hassles' policy for returns except for drum size orders and food grade products.
  • If you are not satisfied with the product, you can return it for a full refund, except for drum size orders and food grade products. You bear the shipping cost for the return. The product should be returned within 15 days of delivery in its original 'as received' condition.
  • For drum size orders, you have the opportunity to review and approve the Sales Order/ Invoice which includes product cost and shipping cost. Once the Sales Order/ Invoice is approved, the sale is final and the product can't be returned.
  • For food grade products, food safety regulations require that returned products can't be reused even if unopened. Therefore, these products cannot be returned even if unopened.
  • Please ship your returns to : Deepthi Organics LLC, 209 Creek Ridge Rd, Ste E, Greensboro, NC 27406.
  • In case of questions, please call us toll free at 800-3373895 or email to